Privacy Policy
Effective Date: April 19, 2025
Last Updated: April 19, 2025
1. Introduction
Welcome to Whiffle App ("Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Whiffle.co, use our mobile application Whiffle App, or otherwise interact with our services (collectively, the "Services").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the Services.
This policy applies to information we collect:
- On or through our Services (including Whiffle.co and the Whiffle App).
- In email, text, and other electronic messages between you and our Services.
It does not apply to information collected by:
- Us offline or through any other means, including on any other website operated by Company or any third party; or
- Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Services.
2. Information We Collect
We may collect different types of information from and about users of our Services:
- Personal Information You Provide: Information by which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline ("personal information"). This is typically collected when you register, fill out forms, make purchases, subscribe to newsletters, respond to surveys, or communicate with us via Whiffle.co or the Whiffle App.
- Usage Data: Information collected automatically as you navigate through and interact with our Services. This may include IP addresses, browser type, device type, operating system, referring URLs, pages viewed on Whiffle.co, screens accessed in Whiffle App, time spent, links clicked, and other diagnostic data.
- Cookies and Tracking Technologies: Information collected through cookies (on Whiffle.co), SDKs (in Whiffle App), web beacons, pixels, log files, and similar technologies. See Section 7 ("Cookies and Tracking Technologies") for more details.
3. How We Collect Information
We collect information:
- Directly from you when you provide it to us (e.g., filling forms on Whiffle.co or in Whiffle App).
- Automatically as you use the Services (e.g., usage details, IP addresses, cookies/SDK data).
4. How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
- To provide, operate, and maintain our Services (Whiffle.co and Whiffle App).
- To improve, personalize, and expand our Services.
- To understand and analyze how you use our Services.
- To develop new products, services, features, and functionality for Whiffle App.
- To process your transactions and manage your orders.
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (where permitted by law and with your consent where required).
- To send you emails and push notifications.
- For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
- To detect, prevent, and address fraud, security, or technical issues.
5. Sharing and Disclosure of Your Information
We may share or disclose your personal information in the following situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., hosting providers for Whiffle.co, analytics providers for the app, payment processors). These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), such as to comply with a subpoena, or similar legal process, or to protect our rights, property, or safety, or that of our users or others.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
- Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you.
6. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Cookies and Tracking Technologies
We use cookies (on Whiffle.co) and similar tracking technologies like SDKs (in Whiffle App), web beacons, and pixels to access or store information. Cookies are small data files stored on your device (for web), while SDKs are blocks of code embedded in the app. We may use these technologies for purposes such as:
- Authenticating users and maintaining user sessions.
- Remembering your preferences and settings within Whiffle App or on Whiffle.co.
- Analyzing site and app traffic and trends.
- Delivering and measuring the effectiveness of advertising campaigns.
You can typically control cookies through your browser settings. Mobile app tracking preferences can often be managed in your device's settings (e.g., resetting advertising identifiers, limiting ad tracking).
8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
9. Your Privacy Rights
Depending on your location (e.g., California, EEA/UK, Washington State), you may have certain rights regarding your personal information. These may include the right to:
- Request access to your personal information.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Object to the processing of your personal information.
- Request restriction of processing your personal information.
- Request portability of your personal information.
- Withdraw consent (if processing is based on consent).
- Opt-out of the "sale" or "sharing" of personal information for targeted advertising (as defined by applicable law).
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the details provided in Section 13 ("Contact Us"). We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.
10. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under this age. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information.
11. International Data Transfers
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. As we are based in Snoqualmie, Washington, USA, please note that data will be processed in the United States. We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable law (e.g., using Standard Contractual Clauses if transferring data from the EEA/UK).
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page (on Whiffle.co) and/or within the Whiffle App, and updating the "Effective Date" and "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted. For significant changes, we may provide more prominent notice (e.g., email notification or in-app alert).
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices for Whiffle App and Whiffle.co, please contact us at:
Whiffle App
blake@whiffle.co
www.whiffle.co